Privacy Policy

Evoluciona Pharma (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining compliance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

This Privacy Policy applies to the website https://staging.evolucionapharma.com and all associated services (the “Site”).

By using this Site or submitting information through our forms, you agree to the terms of this Privacy Policy.

Information We Collect

• Name and professional credentials
• Business contact information (email, phone, address)
• Organization or medical practice information
• Communication preferences
• SMS consent status
• Technical data such as IP address, device type, and browser information

Important: Protected Health Information (PHI) should not be submitted through public website forms or SMS communications.

How We Use Information

• Respond to inquiries
• Provide pharmacy-related services
• Manage professional accounts
• Send operational communications
• Send SMS notifications if consent is provided
• Improve website functionality and service quality
• Comply with legal and regulatory requirements

We may use aggregated or de-identified information for analytics and operational improvement.

Information Sharing

Evoluciona Pharma does not sell, rent, or trade personal information.

Information may be shared only with:

• Authorized Evoluciona Pharma personnel
• Service providers supporting operations (IT providers, payment processors, shipping carriers)
• Regulatory authorities if required by law

SMS consent and phone numbers are not shared with third parties.

Automated Communications (SMS & AI Voice Calls)

By providing your mobile phone number, you expressly allow and consent to Evoluciona Pharma using your information to contact you via text messages (SMS) and automated phone calls, including those operated by an artificial intelligence (AI) voice agent or automated assistant. These communications will be used for service updates, account notifications, and operational purposes.

• Message and call frequency may vary
• Standard message, data, and call rates may apply
• Reply STOP to unsubscribe from SMS
• Contact our support team to opt out of AI voice calls at any time
• Reply HELP for assistance

Data Security

We implement administrative, technical, and physical safeguards to protect information, including secure servers, encryption protocols, and access control policies. However, no internet-based system can guarantee complete security.

Third-Party Websites

Our Site may contain links to external websites or services. Evoluciona Pharma is not responsible for the privacy practices of third-party sites.

Your Rights

You may request to:

• Access your personal information
• Update or correct information
• Withdraw SMS consent
• Request deletion of information subject to legal retention requirements

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information